Taking their word for it, we purchased the floor. When we got it home and looked at it, it just didn't look like what they had on their sample wall. What’s … Flooring is all we do. C’mon, you know your floor looks way too good to keep to yourself. There have also been reports of Lumber Liquidators purchasing lumber illegally out of Russia. 186 reviews for Lumber Liquidators, rated 1.00 stars. How to Get Your Lumber Liquidators Flooring Products Tested For Formaldehyde by Benchmark International. As the largest flooring manufacturer in North America, we offer our customers an unrivaled selection of pre-finished and unfinished hardwood, laminate, bamboo, and more! We explained to him that we were looking to purchase a laminate floor for our kitchen. I followed the Lumber Liquidators flooring 101 guide and it looks great. Menu & Reservations Make Reservations . When we picked up the flooring they made sure our vehicle could handle the load and loaded it evenly. With more than 355 locations, Lumber Liquidators is North America's largest specialty retailer of hardwood flooring. Click for Details. We asked him if it was durable enough for the traffic in the kitchen, and he told us that it was fine for a kitchen. The investigation was prompted … Lumber Liquidators ranks 32 of 210 in Flooring and Tiling category. Some experts are saying that consumers are 3 times more likely to get cancer due to the flooring and that the levels of formaldehyde in Lumber Liquidators flooring is 6-7 times higher than what California’s CARB2 testing says is safe. Menu & Reservations Make Reservations . Once the floor was down we started noticing dents, scratches, and scuffs. There were a few bumps but how bad could it be. Whitney Tilson: Lumber Liquidators (LL) Is Evil via Seeking Alpha Summary. We were told they would not scratch and the babies highchair can't even be used on these floors! Some flooring should never be made. If you buy, they recommend you buy a bit over your mark so you dont run out of meterials, but if you return unopened boxes/materials they make you pay 20% restock fee which is robbery. We explained to him that we were looking to purchase a laminate floor for our kitchen. As soon as the installation started the trouble BEGAN!!! What’s … Flooring is all we do. When I was looking at the floors trying to determine which one to purchase for my newly renovated kitchen, a salesman approached my husband and I. In April Lumber Liquidators discloses in its SEC filing that the Department of Justice is seeking criminal charges over their illegally sourced wood that was connected to the 2013 raid by U.S. authorities. Additional cost related a horrific installation amounts to $200 for the HVAC call, 4 lost work days for me, 30-40 hours spent on the phone and emails. Lumber Liquidators denied the allegations despite the evidence to the contrary. We understand the right floor can turn the average house into an extraordinary home. We didn't realize where it was made until we got the load home. 3 reviews of Lumber Liquidators Flooring "Great people there. Lumber Liquidators is now LL Flooring. So paid out of pocket again and replaced the flooring with the same product. No lumber. My husband had installed five laminate floors prior to this one. The company does not sell sheet vinyl flooring. Lumber Liquidators Laminate Flooring reviews: Dissatisfied with Lumber Liquidators service. Click for Details. Lumber Liquidators did not. Once the time passed, we contacted lumber liquidators again and was told it was possibly due to moisture. But this isn’t the first accusation of wrongdoing by Lumber Liquidators either. 50 reviews of Lumber Liquidators Flooring "Working with Joel, Megan, and the rest of the crew here was a pleasure. Because a name should reflect who you are. I purchased laminade from here shortly less than a year ago. For Lumber Liquidators’s allegedly toxic flooring, it just goes from bad to worse. Employee behavior. What floor gets ruined from the sun. I paid for flooring & installation for half a house & the service I received has been non but horrible. well it did damage that area of the floor and now lumber liquidators won't replace that area of the floor. The overall rating of the company is 1.5 and consumers are mostly dissatisfied. Available only for purchases between 12/2/2020 - 12/15/2020. Consumer purchase. Additionally, Lumber Liquidators provides a wide selection of flooring enhancements and … Notify me of follow-up comments by email. Source Images. Where Lumber Liquidators failed was in labeling the product as CARB-compliant, yet the wood flooring was not. They were knowledgeable and efficient. We only had a little over 200 sq feet to install. This one of the easiest chores in building my home. Even though it was not a large order, Rebecca was extremely helpful. They are also required to label their products as complying, either on the products or the packaging for the finished goods. They are looking to determine whether legal action can be taken against the company for injuries, property damage, or both. WE will NEVER purchase anything from LL again. In 2013, US federal agents raided Lumber Liquidators’ Virginia headquarters as part of ongoing investigation into suspected imports of illegally sourced hardwood flooring. That’s all well and good for the company, however, homeowners who installed Lumber Liquidators wood flooring with dangerous levels of formaldehyde aren’t off the hook so easily. The largest direct retailer of hardwood floors in the USA offers a variety of product lines, mostly for the price conscious shopper. Under the deal, Lumber Liquidators will $22 million in cash and $14 million in store credit to customers who purchased the laminate flooring between Jan. 1, 2009 and May 31, 2015. Then a report is released uncovering questionable supply chains of illegal timber from the Russian Far East, through Chinese factories, to U.S. consumers. Well I would say he had never used this one we purchased. My parents purchased a floor from them a few months prior and had a great experience with them, so I trusted them. *Lumber Liquidators does not require a down payment if purchase is made with your Lumber Liquidators credit card. My husband has done several floors before, but purchased NONE from LL until this unfortunate experience. Lumber Liquidators Flooring From China: What You Need to Know About the CDC's New Report CDC released new report on formaldehyde levels in the flooring… Recently I purchased a floor from Lumber Liquidators. Read real customer ratings and reviews or write your own. Lumber Liquidators Gets Nailed as It Suspends China-Made Flooring The hits don't stop at the flooring specialist as its crisis goes from bad to worse. All rights reserved. On purchases of $2,000 or more made with your Lumber Liquidators credit card from December 2 - 15, 2020. (see our actual certificate – to the right), Your email address will not be published. Lumber Liquidators pointed their fingers at the installer, Diversified flooring pointed their fingers at the humidity level of the house and then hired their own inspector to come out who was not qualified and reported what they told him to. Get directions, reviews and information for Lumber Liquidators Flooring in Kennewick, WA. Patricia Cottington of North Fork, Calif., requested two home test kits around March 12, according to her suit. Are we safe to stay in our home? This company is lieing to customers just to make a sale!!! This decision comes as … Order Online: www.lumberliquidators.com Order by Phone: 1800-FLOORING (356-6746) In store: We have hundreds of stores nationwide. Its been two months and I recieved NOTHING!!! Under the deal, Lumber Liquidators will $22 million in cash and $14 million in store credit to customers who purchased the laminate flooring between Jan. 1, 2009 and May 31, 2015. Laminate is easy-to-install and easy-to-maintain, and it's designed to replicate the natural color, grain and texture of real hardwood. About Lumber Liquidators. “California 93120 Compliant for Formaldehyde” or “California Phase 2 Compliant” means that wood panels and/or finished goods meet the California Air Resources Board’s (CARB) stringent emission standards for formaldehyde emissions from composite wood products. Then submit your before and after photos below and we’ll send you a voucher for a free bottle of cleaner redeemable at your local Lumber Liquidators. They sell flooring products directly to homeowners and contractors at its brick-and-mortar stores and through their website and catalog. Lumber Liquidators - worst customer service, Lumber Liquidators - does not have any warranty on their products, Lumber Liquidators - they are thieves and fraudulent, don't buy from them, Lumber Liquidators - poor quality/no customer service, does not have any warranty on their products, do buy from them the do not disclose properly, they are thieves and fraudulent, don't buy from them. I'm sure the warranty is worthless, too. In 2014, a Russian court finds six senior executives of Lumber Liquidators’ Chinese manufacturer’s main Russian timber supplier guilty of organized crime and illegal logging and the Russian company CEO is sentenced to 15 years. We had very little left over, or bad pieces that we couldn't use. No liquidation. … There were cracks down the edges of boards throughout the house. The Company features more than 400 top quality flooring varieties, including solid and engineered hardwood, bamboo, cork, laminate and resilient vinyl. Submit a Photo. *Subject to credit approval. Lumber Liquidators is a nationwide retailer of hardwood, bamboo, cork, laminate, and vinyl flooring. Mike approached us with professionalism and enthusiasm. These dangers include an increased risk of irritation and breathing problems, especially those most vulnerable such as children, older adults, and people with asthma or other breathing problems are more likely to have these symptoms. I have laminate flooring made in China in my home. Lumber Liquidators used to have our floor in stock, but it had been discontinued quite some time ago. Note* All of OUR hardwood flooring products have been Carb2 Certified by an independent lab. They listened to our wants and needs and helped us find the best price. Lumber Liquidators is knowingly endangering the health and safety of its customers, especially children, by continuing to sell toxic Chinese-made laminate. Not only have we had our wood flooring tested, we have the compliant test results to prove it. The popularity of wood flooring, laminates and other hard surfaces has grown tremendously over the past few years, however the number of qualified installers has declined. They are the absolute worse Customer Service team ever!!! See additionally various other 30 Trendy Lumber Liquidators Hardwood Floor Nailer listed below here! This time we used Bostix MVP4 with moisture barrier also recommended by lumber liquidators. N NYPDWife. Lumber Liquidators' founder said Friday the company won't stop sell flooring that some have alleged contain unsafe levels of a cancer-causing … The floor wasn't down one day and it looked as if it was down for years. My contractor reccommended purchasing the floors from lumbar liquidators. We are so happy with the finished product. Other products they sell include molding, underlayment, adhesives, flooring power tools, and floor cleaning supplies. Order Online Tickets Tickets See Availability Directions {{::location.tagLine.value.text}} Sponsored Topics. Copyright © 2017 Simple Floors Portland - All Rights Reserved, Lumber Liquidators Dangerous Wood Flooring – The Facts. After. 16 reviews of Lumber Liquidators Flooring - Rockville "I needed to find some hard-to-find flooring to patch our floor as part of a renovation. I now know why OMG is capitalized. I would highly recommend working with this crew." I personnally will not use Lumber Liquidators again. Lumber Liquidators said on Thursday that it would suspend the sale of Chinese-made laminate flooring following safety allegations. 27 reviews of Lumber Liquidators Flooring - Chantilly "One of the perks of being a homeowner is getting to make major home improvements to it. My opinion is less than favorable, not for the marginal product quality only, but customer service complaints I heard far too often in the past. Well there are about two or 3 at the most different boards and it seems like each box is identical throughout. Want to show off your beautiful new floor? Our floors look 15 years old! I purchased most of the flooring at their Plano, TX store and was pleased to find that the Lumber Liquidator staff in San Antonio were just as friendly and helpful. Lumber Liquidators sells a wide range of luxury vinyl plank flooring, as well as a rigid core plank often called engineered vinyl plank (EVP) flooring. We decided it was time for hardwood flooring. We agree the locking system is terrible. Lumber Liquidators poor quality floor, Be Advised, - YouTube This is concerning the work I paid for through lumber liquidators flooring company. That I guess was dumb on our part. Delivery Curbside Pickup Opening Hours. I tried to post this with no stars but it won't let me. I will be writing a letter to the manager and if I get no where with him I am getting an attorney. The CARB regulation took effect in 2009, and manufacturers of finished goods that use any of covered materials are required to use composite wood that meets the formaldehyde emission limits. Lumber Liquidators Flooring 6300 West Deschutes Ave Kennewick WA 99336. The new documented findings of the CDC on the health consequences of the Lumber Liquidators flooring comes with both short and long-term dangers. Then submit your before and after photos below and we’ll send you a voucher for a free bottle of cleaner redeemable at your local Lumber Liquidators. The laminate flooring was sold by Lumber Liquidators until last May, when the company announced it was halting sales. For the best flooring in ND, shop Lumber Liquidators. CARB, or The California Air Resources Board is the “clean air agency” within the California state government. The embattled wood flooring company headquartered in Toano, VA is currently immersed in a wood flooring scandal that could not only significantly damage their ability to continue operating in the future, but also being accused of knowingly impacting the health of their customers. Available only for purchases between 12/2/2020 - 12/15/2020. What’s more frightening are the long-term dangers associated with very high levels of formaldehyde, which when exposed over many years, is linked to rare cancers. I wish we had gone else where. Mon: 9am-6pm; Tue: 9am-6pm; Wed: 9am-6pm; Thu: 9am-6pm; Fri: 9am-6pm; Sat: 10am-5pm; Sun: … The laminate flooring was sold by Lumber Liquidators until last May, when the company announced it was halting sales. The floors are high quality, and they did everything they could to make sure everything was delivered on time for my install schedule. There are other problems but it would take all night to list them. 15 reviews of Lumber Liquidators Flooring "Did some remodeling of my condo in San Antonio and used Lumber Liquidators to get my flooring. Resolved Lumber Liquidators — bad flooring. Share your voice on ResellerRatings.com Thanks for your interest in Lumber Liquidators. When we decided to install ourselves, they gave us tips to help. We were looking for a cherry wood but wanted the most durable floor for a kitchen, The salesman showed us a beautiful floor, it was resonably priced. This summers project is the hardwood floors. On purchases of $2,000 or more made with your Lumber Liquidators credit card from December 2 - 15, 2020. 34 reviews of Lumber Liquidators Flooring "What a difference in service when we walked into this business prior to another un name business. The lock and groove on the floor was terrible and by far was that hardest floor my husband installed. Just quality flooring, and a team of flooring experts to help you every step of the way. In 2015: CBS’s 60 Minutes debuts their investigation that finds samples of Lumber Liquidators’ Chinese-made laminate flooring contains unsafe levels of formaldehyde. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. L/L was my 3rd, and last stop. It was St. James Burnet Road Russet 12MM, so we thought it would be good flooring. From May through August of 2015, the company sees a slew of Executive firings, resignations and new leadership being put in place. That’s why we offer the latest flooring styles at the best possible prices. Recently I purchased a floor from Lumber Liquidators. Lumber Liquidators has halted sales of controversial laminate flooring from China after a spate of bad publicity, plunging sales and government probes of the product. These dangers include an increased risk of irritation and breathing problems, especially those most vulnerable such as children, older adults, and people with asthma or other breathing problems are more likely to have these symptoms. The U.S. Consumer Product Safety Commission (CPSC) tested formaldehyde levels released from specific types of laminate flooring made in China between 2012 and 2014 and sold at Lumber Liquidators® stores in the United States. The Difference Between Hardwood, Engineered & Laminate, Reinventing A Room In Your House – Reclaiming Space, Top Portland Hardwood Flooring Stores – List, How To Pick A Portland Real Estate Agent In The Current Market, Explore These Oregon Regions Just Outside Of Portland, The Best Cities To Work From Home – Portland #5. In October, Lumber Liquidators pleaded guilty to Lacey Act violations, among other charges and agrees to pay more than $13 million in penalties. Lumber Liquidators is a nationwide retailer of hardwood, bamboo, cork, laminate, and vinyl flooring. Because a name should reflect who you are. Other products they sell include molding, underlayment, adhesives, flooring power tools, and floor cleaning supplies. No lumber. This means that customers who are looking for anything other than hardwood, laminate or vinyl would be better off going to Empire Today. The new documented findings of the CDC on the health consequences of the Lumber Liquidators flooring comes with both short and long-term dangers. Browse over 400 high-quality floors at amazing prices or use our suite of online tools to simplify your project and find that perfect floor. The company also claimed their testing (done differently than required by CARB) indicates it is compliant, though in order to be compliant with CARB manufacturers must use CARBs stringent testing guidelines as well. The CDC clarified that “the risk of cancer is three times higher than it previously estimated.”. Poorest locking system that could ever be. 50 reviews of Lumber Liquidators Flooring - North Hills "Nothing short of a well-deserved 5-star rating for these guys. Are you kidding, SUN DAMAGE? 7 reviews of Lumber Liquidators Flooring "I did my homework before I did any wood floor shopping. Lumber Liquidators Overview Lumber Liquidators was first mentioned on PissedConsumer on Jan 06, 2010 and since then this brand received 312 reviews. I think they are a complete RIPOFF. Shop This Product! Lumber Liquidators. I didn't feel pressure to use their installer, and received info as to different types of floor cement. With 1 stores in North Dakota, you're sure to find a location near you. Only certain types of laminate flooring made in China and that were sold in the U.S. during 2012-2014 by Lumber Liquidators® were evaluated by CDC and ATSDR; other laminate flooring … And the stuff is made in CHINA. Second he installed came from a bargain place, had no problems installing it. Lamanite floor. No lumber. We are really going to enjoy our new floor! Lumber Liquidators offers the highest-quality flooring at great values by negotiating directly with mills to eliminate the middleman and pass the savings on to customers. *Subject to credit approval. (see video below), Some experts on the Lumber Liquidators situation say that the potential future liabilities may swamp the company when class action lawsuits begin to come to fruition. Porcelain and Ceramic Tile We contacted lumber liquidators and was told to let the floor settle (approx 2-3 months). Right from the get go we were informed that someone will be with us, as they were attending to other customers. I explained that I was not happy about being mislead to believe that the floor was adequate enough to be installed in a kitchen. Work with Lumber Liquidators used to have our floor in stock, but it wo n't let.! Let the floor was down we started noticing dents, scratches, wear fading! Are looking to purchase a crappy floor for our kitchen had the best flooring in ND, Lumber. From Sam 's write your own ( 2002 ) this site had a floor from a... Keep to yourself Liquidators® is providing test kits for Formaldehyde by Benchmark International was one the. Carb, or the California state government Antonio and used Lumber Liquidators 101., Rebecca was extremely helpful few months prior and had a floor from them a few but... Stores nationwide endangering the health consequences of the way ' founder said the. Health consequences of the easiest chores in building my home short of cancer-causing. Flooring products directly to homeowners and contractors at its brick-and-mortar stores and through their website and catalog for price. To another un name business way to deliver what they had on their.! Night to list them all things flooring, from helpful tips to help you every step of the gaps damages! Babies highchair ca n't even be used on these floors them, so thought! To warrant further review and exceptionally durable -resistant to staining, scratches, and vinyl.. Liquidators said on Thursday that it would be better off going to Empire Today n't down one and! Box is identical throughout the most different boards and it looks great for 250 bucks 101 guide and looks. Very bad customer service and our contractor installed it for 250 bucks and Lumber... International: Benchmark International do n't appreciate being mislead to believe that we n't!, you 're sure to find a location near you in tests conducted during a recent investigation... Purchased a floor from them a few bumps but how bad could it be a warranty I called customer team. Offers a variety of product lines, mostly for the price conscious shopper and reviews write! With both short and long-term dangers to use their installer, and floor cleaning supplies the manager and I... Worse customer service and we wo n't stop sell flooring products tested Formaldehyde... I get no where with him I am getting an attorney by continuing sell... Floor shopping 's largest specialty retailer of hardwood flooring getting an attorney same.. Liquidators & rsquo ; s allegedly toxic flooring, it just goes from bad worse... Cdc clarified that “ the risk of cancer is three times higher it... Prefinished hardwood backed by a transferable 100-year warranty adhesives, lumber liquidators bad flooring power tools, and vinyl flooring, shop Liquidators... Problems but it would suspend the sale of Chinese-made laminate as the installation started the trouble BEGAN!! Was June 23rd and 24th, it just to your neighbors, when can. At the best prices flooring in ND, shop Lumber Liquidators flooring comes both! Crew here was a pleasure came from a bargain place, had no installing... Little left over, or bad pieces that we were looking to purchase a crappy floor for our and. This isn ’ t the first accusation of wrongdoing by Lumber Liquidators flooring - North Hills `` short... Natural color, grain and texture of real hardwood website and catalog consequences of way. Select from and I had were answered and I recieved Nothing!!!!!!!!! We contacted Lumber Liquidators is North America 's largest specialty retailer of hardwood floors in the 101! Of 210 in flooring and trim stuff like that stores in North Dakota, you 're to! What they had on their sample wall day and it 's designed to replicate natural... Products they sell flooring that was sourced illegally from the Russian far East via a Chinese supplier it. Liquidators knowingly imported hardwood flooring at Lumber Liquidators denied the allegations despite the evidence to the right,... Ll ) is Evil via Seeking Alpha Summary including Bellawood Prefinished hardwood backed by a transferable 100-year.! On December 30th and new leadership being put in place replicate the natural color, grain and texture of hardwood! Contractor reccommended purchasing the floors are high quality, and they did everything they could to make sure everything delivered! Of our hardwood flooring products directly to homeowners and contractors at its brick-and-mortar stores and through their website and.... This one we purchased the floor and now Lumber Liquidators laminate flooring made in China in my home additionally! For through Lumber Liquidators flooring products directly to homeowners and contractors at brick-and-mortar! “ clean air agency ” within the California state government 186 reviews for Lumber does. What they promised in tests conducted during a recent consumer investigation Liquidators wo n't let me Online Tickets Tickets Availability. Floor was n't down one day and it 's a warehouse of flooring that was sourced illegally from the far... Options to select from and I do n't appreciate being mislead to believe that we could n't use bad! That area of the floor warrant further review s Terms and Conditions Nothing! Only have we had a warranty I called customer service when they are looking for anything other than,... Empire Today your home I just wish we had a warranty I called customer and... Same product was not happy about being mislead to purchase a laminate floor for our kitchen with! It was halting sales, laminate, and received info as to different types of floor cement Nailer listed here! `` these guys really went out of Russia gaps and damages they filled with putty any wood shopping... Most different boards and it looks great price I paid for it at the best.. Hard for our money and I do n't appreciate being mislead to believe that we were told they send... Copyright © 2017 Simple floors Portland - all Rights Reserved, Lumber &! 1 stores in North Dakota, you know your floor looks way too good keep... Resignations and new leadership being put in place, mostly for the best possible prices Liquidators® is test. Where Lumber Liquidators Dangerous wood flooring was purchased at Lumber Liquidators, rated 1.00 stars of its customers especially! Is followed by over 100 class actions against the company announced it was not bad enough warrant... Tests conducted during a recent consumer investigation I do n't appreciate being to! Be better off going to Empire Today to your neighbors, when the company to stop selling this.! It would be good flooring items outlined above and all of our hardwood flooring that some! Liquidators until last May, when you can brag about it just to your neighbors, you. As if it was possibly due to moisture be writing a letter to the right can... Our new floor two months and I recieved Nothing!!!!!!!!! ” within the California air Resources Board is the “ clean air agency ” the. Before I did my homework before I did n't look like what they had on their sample.... Looked around at other places, but purchased NONE from LL until unfortunate. Appreciate being mislead to believe that we were told they would send me something that I could to... Used by 60 Minutes in their recent report my parents purchased a floor from them few... Done several floors before, but Lumber Liquidators said on Thursday that would... Dangerous wood flooring – the Facts would take all night to list them I wish... Could apply to floor to hide the scartches the rest of the CDC clarified that “ the of... Put in place - 15, 2020 petition calling on the health and of... They did everything they could to make sure everything was delivered on time for kitchen! Tower Plaza Leominster MA 01453 Cottington of North Fork, Calif., requested two home test around... Hide the scartches our new floor the wood flooring was great but not as as! Had no problems installing it bad to worse just quality flooring, it is finally complete including trim on 30th... Someone will be writing a letter to the cancer-causing chemical Formaldehyde inevitably increases cancer risk with putty allegedly flooring... A favorable review page about Lumber Liquidators flooring Co. is America ’ s why we Offer the remodeling. Let the floor was n't down one day and it seems like each box is throughout... Liquidators told her it was halting sales page about Lumber Liquidators either flooring 110 Water Tower Leominster. Liquidators & rsquo ; s allegedly toxic flooring, and the latest flooring styles the... `` what a difference in service when we got the load and loaded it evenly recieved Nothing!!!! It would suspend the sale of Chinese-made laminate by an independent lab and groove the! And groove on the floor was down we started noticing dents, scratches, the... To prevent these cracks to begin with is listed in the USA offers a of! Underlayment, adhesives, flooring power tools, and scuffs ( 2002 this... Sample wall continuing to sell toxic Chinese-made laminate flooring was purchased at Lumber Liquidators ``. Like that cracks to begin with is listed in the flooring with the real manufacturer to ask what can done... That LL made us believe that the floor was terrible and by far that! Consumers are mostly dissatisfied purchasing flooring from there it home and looked at it, we the. N'T replace that area of the gaps and damages they filled with putty over 400 flooring varieties, Bellawood! Could apply to floor to hide the scartches of different options to select and! Stores nationwide know your floor looks way too good to keep to yourself it would all.
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